Claims and Repairs

Back To Base Repairs

People avoid main dealers due to price. As a result, many get less complex jobs and ironically less experience despite the perception – more money is not necessarily better. Often they will only change new for old complete units. As a result we have found, our local repair network has been better at addressing very complex repairs than most alternative and bigger garages. We have built an excellent supply chain network over the years that can cover almost any complex job. Importantly, some of the alternative and unfamiliar garages we have used nearer customer’s addresses have misdiagnosed faults. Due to these reasons, we would always prefer potential costly or complex repairs done by our trusted garages. We will arrange collection and delivery where appropriate.

Local Repairs Through National Network

We are thankful that we have customers we have delivered to (and collected from us) from all over the UK. We appreciate and understand that it is not always pragmatic to bring the vehicle ‘Back To Base’. So in such a circumstance, we have partnered with Who Can Fix My Car  which gives us access to a much wider network of garages across the UK that can offer diagnostics and repairs. Repairs can be diagnosed, quoted and repaired (subject to approval) by a customer’s choice of garage.